Final project :
Seedext platform
The Challenge
The challenge was to help and collaborate with a real client on a digital product.
The Client
SeedExt is a startup based on mutual aid, sharing and innovation.
Its objective is to offer a service for companies using artificial intelligence.
To help seedext we had to conceptualize and create an enterprise knowledge sharing tool.
Market analysis
We tried to understand the market in which SeedExt operates.
We have identified 3 categories of direct and indirect competitors:
platform, content, tools...
Further research
We went further in our research to look at the most common work tools in companies and how AI fits into them.
Conceptual idea
At this stage, our research allows us to define the axis to take as a UX/UI Designer, that is a Saas platform of knowledge sharing and mutual aid in companies using video.
Surveys
Since the scope was not defined, we created and shared with one hundred people a survey on corporate self-help and office employee behavior.
Interviews
To refine our research more precisely, our 8 interviews highlighted needs and painpoints.
Problem statement
By compiling all our research we were able to deduce these problems statement:
Persona
To represent our target, here is Emma.
She is an office worker who works in a team.
Her goal is to work efficiently. But she encounters difficulties when looking for answers to her questions.
User journey
Otherwise, here is a common problem that Emma faces.
The opportunity as a UX/UI Designer is to get involved early in the process.
Solution (value proposition)
Our research confirms the conceptual idea of a SaaS platform based on artificial intelligence to alleviate the problems of time wasted searching for an answer.
User flow
To organize and understand our tool, we have created a userflow where you can see the path of the user and where the A.I. works.
Moodboard
For the design, of the interface, we created this moodboard.
Style tile
Here you can see a preview of the elements you will see in our prototype afterwards.
Mid-Fi prototype
After our concept was validated, we moved to the Mid-Fi screens which was based of our user flow.
We had the prototype tested, in particular the usability test and the design critics, we received some improvements.
Hi-Fi Prototype
To get this result, we validated each step of the prototype with potential users.
The feedback we got, helped us to improve the interface.
Final prototype
Let us introduce you to our platform SeedExt.
The user (Emma) opened seedext after getting stuck on a problem during a task.
After asking her question in the search bar there are no results that could help her.
The platform recommend her to ask to the community.
So she choose the screen recording to explain her problem.
She saves her video.
All information is automatically transcribed by the AI, she can choose the level of emergency and add topics.
After confirming the post, the request is sent to her colleagues who have the associated skills.
Each member of the company has filled their personal space with their hard and soft skills, which allows the AI to forward the question to the right people.
A notification alerts her that someone has replied, she can evaluate Pierre's response.
On her personal space she find her personal information and her latest Activities and favorites topic from the community.
Conclusion
For office workers who find stuck in their work and would like help from their colleagues without wasting time looking for an answer on the internet. Our product is a platform that will allow the worker to ask his question with a video and get a personalised answer from their colleagues. SeedExt is fitted with an artificial intelligence that will transcribe and analyse your problem identify the key issues for you share your problem with colleagues who have the skills.
